This Return Policy explains what can be returned to Angel Wings, the timeframe for doing so, and how to start a return. It should be read together with our Refund Policy.

1. Aquatic Plants

Due to the nature of aquatic plants, returns are not accepted once they have been delivered safely and in good health. If a plant arrives damaged, this is handled separately - see our Refund Policy for details.

2. Accessories and Dry Goods

Aquarium accessories, equipment and other dry goods can be returned within 10 days of receipt, provided the item is unused, undamaged and in its original packaging with all tags and accessories included.

3. Items Not Eligible for Return

The following cannot be returned: aquatic plants delivered in good health, items that have been used or installed, items missing their original packaging, and items where the return request is made after 10 days of delivery.

4. How to Start a Return

To request a return, contact us via WhatsApp at +91 9497307747 or email info@angelwingsfishfarm.com with your order number and reason for return. Once we confirm eligibility, we will share instructions for sending the item back to us.

5. Inspection and Outcome

Returned items are inspected on arrival to confirm they meet the conditions above. Once approved, we will process a refund or store credit in line with our Refund Policy. Items that do not meet the return conditions will be sent back to the customer and are not eligible for a refund.

6. Return Shipping

Unless the return is due to our error (such as an incorrect or damaged item sent), return shipping costs are the responsibility of the customer.

7. Questions?

If you have any questions about returning an item, contact us on WhatsApp at +91 9497307747 or email info@angelwingsfishfarm.com.